Switching to Pet Friend
Move your shelter's records over without losing a thing
Changing systems feels risky — that's why most shelters put it off. Whether you're coming from paper, spreadsheets, or another platform, Pet Friend is animal shelter software designed to make the switch low-stress. Here's how migration works.
What you can bring with you
- Animal records — intake details, photos, medical history, and status
- Adoption, foster, and contact records
- Kennel and location structure
How migration works
1. Export your data. Pull your existing records out of your current system or spreadsheet. If you're on another shelter platform, you typically own the right to export your own data — see our note on data ownership.
2. We import it. Send us your export and we'll map it into Pet Friend's animal, adoption, and contact records so your history comes along.
3. Run in parallel. Keep your old system available while your team gets comfortable in Pet Friend, so there's no hard cutover and no gap in your records.
4. Go live. Once everything checks out, switch over fully. Your data stays yours, and you can export it again at any time.
Coming from another platform?
Shelters and rescues move to Pet Friend from paper, Excel, and legacy or enterprise shelter systems alike. If your current vendor is being discontinued, consolidated, or simply costs too much, we're happy to walk through what a move looks like for your organization. Contact us and we'll help you scope it.